What must a salon owner provide when an authorized representative observes a client's animal inside the premises?

A salon owner is required to provide a description of the impairment the animal assists with when an authorized representative observes a client’s animal inside the premises. This requirement aligns with laws governing service animals, which state that businesses can ask about the nature of the service the animal provides rather than demanding extensive documentation or details that could infringe on a client's privacy.

Understanding the purpose of the animal's assistance allows the salon owner and staff to better accommodate the client's needs. While the breed or training certificate might be relevant in some contexts, they do not address the fundamental aspect of service animals, which is their specific trained role in providing assistance. Therefore, highlighting the impairment that the animal assists with ensures compliance and creates an inclusive environment for clients who rely on these animals for support.